Disaster Risk Management


The Disaster Risk Management Centre


Together we can take great strides to try and reduce the occurrence or impact of disasters and ensure that we can cope in the best way possible when they do occur. We need to think ‘safety’ and act safely.

It is our aim at the Disaster Risk Management Centre (DRMC) to identify, prevent or reduce the occurrence of disasters, and to soften the impact of those hazards that cannot be prevented. We perform a co-ordination role, ensuring that multiple emergency and essential services work in an integrated and efficient manner, both pro-actively (risk reduction, planning and preparedness) and re-actively (response, relief, recovery and rehabilitation).


Your first step in preparedness

  • Write down ‘Emergencies: Call 107’ on or near your telephone at home and at work.
  • Save the number 021 480 7700 on your cellphone under the name ‘All Emergencies’.
  • Teach your children how to dial the number.
  • Explain that the number is strictly for emergencies only. (Prank calls clog up the centre and can cost lives)
  • Tell your family and friends about the 107 emergency number


Contact us for information and advice before, during and after a disaster.

Telephone: 080 911 HELP (4357)
Facsimile: 086 576 1776

For information and advice: 086 576 1775
For disasters e-mail: disaster@capetown.gov.za

NB! Please do not phone the Disaster Risk Management emergency number for any other City service. The general enquiry number for the City of Cape Town is 0860 103 089.



Help 107

Help! 107


Report all emergencies in Cape Town when your life or property is in danger or if you see an emergency occurring:

  • From a telephone: 021 107
  • From a cellphone: 021 480 7700

Telephone (international Callers): +21 21 597 6000

Help 107 Website